If you’ve searched for AIG life insurance and landed on something called “Corebridge Financial,” you’re not confused — AIG spun off its entire life insurance and retirement division in 2022, creating Corebridge as a standalone public company. The same carriers (American General Life, US Life of New York) still issue the policies. The name changed. The products didn’t.
As independent agents who place business with Corebridge alongside dozens of other carriers, here’s the honest assessment: Corebridge excels in term life flexibility and has competitive IUL and GUL products, but customer service remains a weak point that you need to weigh against those strengths.
TL;DR — When We Recommend AIG/Corebridge
- Custom term lengths — Select-a-Term offers 18 durations from 10 to 35 years. Need a 23-year term to match your mortgage? Corebridge is one of the only carriers that can do it.
- Competitive rates with health conditions — Historically strong underwriting for diabetes, certain heart conditions, and other pre-existing conditions.
- Guaranteed universal life — Secure Lifetime GUL 3 is solid for estate planning and lifetime death benefit needs.
- Chronic illness protection — The Accelerated Access Solution rider provides meaningful income benefits without long-term care premiums.
Bottom Line: Strong products, competitive pricing, below-average customer service. If you prioritize product flexibility and price, Corebridge belongs on your list. If service quality is your top concern, compare with Guardian or New York Life.
Why Trust This Guide
This review is written by the team at Insurance & Estates — independent agents and estate planning attorneys with 18+ years in financial services. We are not captive AIG/Corebridge agents. We represent all major carriers and recommend products based on each client’s specific goals, not carrier incentives.
Table of Contents
The AIG → Corebridge Rebrand: What Actually Changed
In September 2022, AIG completed one of the largest insurance IPOs in recent history, spinning off its entire life insurance and retirement business into Corebridge Financial (NYSE: CRBG). AIG subsequently sold a 20% stake to Nippon Life — Japan’s largest insurer — for $3.8 billion, with the deal closing in early 2025. As of now, AIG retains roughly a 10% stake while the rest is publicly traded.
What Changed vs. What Didn’t
What changed: The parent company name (AIG Life & Retirement → Corebridge Financial), the direct-to-consumer brand (AIG Direct → Corebridge Direct as of July 2024), and the corporate headquarters signage.
What didn’t change: The actual insurance companies issuing your policy. American General Life Insurance Company still issues policies in most states. The United States Life Insurance Company in the City of New York handles New York policies. Your premiums, coverage, and benefits remain identical. If you have an existing AIG or American General policy, nothing about your coverage has changed.
Company at a Glance
- Originally Founded: 1919 (AIG); American General acquired 2001
- Spun Off: September 2022 as Corebridge Financial (NYSE: CRBG)
- Total Assets: $393+ billion
- Active Life Policies: 4+ million
- Ownership: Publicly traded; Nippon Life ~20%, AIG ~10%, remainder public float
- Policies Issued By: American General Life Insurance Company (most states) / US Life Insurance Co. of New York (NY)
A brief note on history: no AIG review would be complete without mentioning the 2008 financial crisis. AIG’s Financial Products division — not its life insurance operations — accumulated catastrophic exposure to derivatives, requiring a massive Federal Reserve bailout. The life insurance division was never in peril and would have found a buyer had the bailout not occurred. The company has since restructured, separated the businesses, and produced record financial results. The Corebridge spin-off completed that separation.
Financial Strength & Ratings
Corebridge’s financial strength ratings are solid but sit one tier below the top-rated carriers in the industry.
| Rating Agency | Rating | Notes |
|---|---|---|
| A.M. Best | A (Excellent) | Stable outlook — affirmed Dec. 2024 |
| S&P Global | A+ (Strong) | 5th highest of 22 categories |
| Fitch | A+ (Strong) | 5th highest of 19 categories |
| Moody’s | A2 (Good) | Upper-medium grade |
| Comdex Ranking | 82 | Out of 100 |
The A (Excellent) from A.M. Best is the third-highest rating — strong but one notch below the A+ (Superior) held by carriers like North American Company, Guardian, and Penn Mutual. This isn’t a red flag — an A from A.M. Best still reflects very strong claims-paying ability — but if you’re placing a large permanent policy with a 40+ year time horizon, you may want to weigh this against A+ and A++ carriers.
The S&P and Fitch A+ ratings are strong and place Corebridge on par with many of its direct competitors.
Customer Satisfaction & Complaints — The Honest Picture
This is where Corebridge’s story gets complicated, and most competitor reviews either bury this or oversimplify it. Here’s what the data actually shows:
| Metric | Corebridge / American General | Context |
|---|---|---|
| J.D. Power (2025) | 19th of 22 companies | Below industry average; improved from last place (2024) |
| NAIC Complaint Index (All Policies) | 0.53 | Below average (good) — 1.0 = average |
| NAIC Complaint Index (Individual Life) | Higher than average | More complaints than expected for company size in life insurance specifically |
| NAIC Complaint Index (Individual Annuity) | 1.30 | Above average (more complaints than expected) |
| BBB — Corebridge Financial | F Rating | Failed to respond to 28 complaints (as of Nov. 2025) |
| BBB — Corebridge Direct | A+ Rating | Accredited, 9 complaints in 3 years |
Our honest take: The complaint picture is mixed. The overall NAIC complaint index (0.53) is actually better than average, but the individual life and annuity complaint data runs higher than expected. The BBB situation is particularly notable — Corebridge Financial (the parent) has an F rating for failing to respond to complaints, while Corebridge Direct (the consumer brand) holds an A+. This split likely reflects the messy corporate restructuring, but it’s still a data point that matters.
Most complaints we’ve seen relate to annuity service, billing confusion during the rebrand, and the SimpliNow digital application process (which can decline seemingly healthy applicants for unclear reasons). Claims payment and policy performance complaints are less common.
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Products: Where Corebridge Excels
Term Life Insurance — Their Standout
This is where Corebridge genuinely differentiates. The Select-a-Term product offers 18 different term durations from 10 to 35 years — including every year between 15 and 35. Most carriers limit you to 10, 15, 20, or 30 years.
Why does this matter? If you have a 27-year mortgage, a 22-year income replacement need, or any financial obligation that doesn’t fit a standard term length, Corebridge lets you match coverage to the actual need rather than overpaying for extra years you don’t need.
Key features of Select-a-Term:
- 18 term durations (10 years, then every year from 15-35)
- Minimum $100,000 face amount
- Fully convertible to permanent coverage by end of term conversion period or age 70 (whichever is first) — no evidence of insurability required
- AU+ Accelerated Underwriting: No-exam approvals for qualifying applicants (over 60% of term applications qualify)
- Flex Points Program: Meet 4+ health criteria to improve your rate class (launched 2024, replacing Health Credits)
- Competitive rates by age, particularly for applicants with pre-existing conditions like diabetes
Corebridge also offers an AG ROP Select-a-Term (Return of Premium) in 20, 25, and 26-35 year terms. If no claim is made during the term, you receive a full refund of premiums. It’s a more expensive option, but appeals to clients who want to recover their premiums if they outlive the policy.
Need a custom term length?
Compare Corebridge’s 18 term options with other top carriers.
Guaranteed Universal Life
Secure Lifetime GUL 3 provides a guaranteed death benefit for life, even if the cash value drops to zero — as long as guaranteed premiums are paid. This is a pure protection product designed for those who want permanent coverage without relying on market performance.
Key features:
- Ages 18-80, minimum $100,000 death benefit ($50,000 for ages 50-80)
- Guaranteed minimum 2% interest rate on cash value
- Lifestyle Income Solution Rider: Starting at age 85, accelerate up to 10% of the death benefit per year tax-free (up to basis)
- Flexible premiums with guaranteed continuation options
For second-to-die needs, the AG Secure Survivor GUL 2 covers two lives with a death benefit paid upon the second death — a common estate planning strategy.
Indexed Universal Life Insurance
Corebridge offers two indexed universal life products, each designed for a different objective:
| Product | Best For | Key Differentiator |
|---|---|---|
| Max Accumulator+ III | Cash value accumulation, tax-free retirement income | Ages 18-80, $50,000 min. Multiple index strategies, level or increasing death benefit |
| Value+ Protector III | Death benefit protection with moderate cash value growth | Ages 18-85, $100,000 min. Lower premiums, participation rate and cap strategies |
Both products include S&P 500-linked index options with a guaranteed 0.25% floor (you won’t lose money in down markets) and fixed account options with a guaranteed 2% minimum. For a deeper look at how IUL works, see our complete IUL guide.
Corebridge’s IUL products compete well against Nationwide, Lincoln Financial, and National Life Group on accumulation potential. However, for pure IUL specialization, carriers like North American Company (which offers three distinct IUL products) may have an edge in product design for specific strategies.
Corebridge also offers variable universal life through the AG Platinum Choice VUL 2 for clients who want direct market exposure. For a comparison of IUL vs. VUL, see our dedicated guide.
Whole Life & Final Expense
Corebridge’s whole life options are limited and not a primary strength:
- American Elite Whole Life: Non-participating (no dividends), simplified issue up to $99,999 for ages to 55. Provides guaranteed cash value, level premiums, and guaranteed death benefit.
- SimpliNow Legacy: Simplified issue final expense for ages 50-80, $5,000-$35,000 coverage. Both level and graded benefit options.
- Guaranteed Issue Whole Life: No health questions, ages 50-80, $5,000-$25,000. Two-year graded benefit period (pays 110% of premiums if death occurs in first two years).
If whole life insurance is your primary goal — particularly for infinite banking or Volume-Based Banking strategies — Corebridge is not the right carrier. Their whole life products are non-participating (no dividends) and capped at relatively low face amounts. You’ll want to look at mutual carriers like MassMutual, Penn Mutual, or Guardian that offer participating whole life with dividends.
Annuities
Corebridge is a major annuity provider — the second-largest in the U.S. by sales volume. They offer fixed index annuities, traditional fixed annuities, and variable annuities through American General Life.
Notable products include the Assured Edge Income Builder (fixed annuity with guaranteed income stream), the Power Series Index Annuity (with Lifetime Income Max and Lifetime Income Plus Multiplier Flex riders), and the American Pathway fixed annuity.
For deeper comparisons, see our guides on best annuity companies and best annuity rates.
Key Riders & Living Benefits
Corebridge’s rider lineup is a genuine strength. The Accelerated Access Solution (chronic illness rider) stands out in particular:
- Accelerated Access Solution (Chronic Illness): If unable to perform 2 of 6 ADLs or diagnosed with severe cognitive impairment, access 2% or 4% of the death benefit annually (subject to IRS per diem limits). No receipts required — use the income however you choose. Benefits available after a 90-day elimination period. All policy and rider deductions are waived while receiving benefits.
- Terminal Illness Rider: Access to death benefit with a qualifying terminal illness (12 months or less life expectancy).
- Lifestyle Income Solution: Starting at age 85, accelerate up to 10% of the death benefit per year tax-free up to your basis. Available on Secure Lifetime GUL 3.
- Overloan Protection: Prevents policy lapse from excessive loans — critical for IUL retirement income strategies.
- Waiver of Premium: Premiums waived upon total disability before age 60-65 (varies by product).
- Child Rider: Add term life insurance for children at one set price regardless of number of children.
- Early/Enhanced Cash Value: Improves early policy cash value on qualifying permanent products.
- Return of Premium: Returns premiums paid under certain conditions.
The Accelerated Access Solution is particularly notable because it provides chronic illness income benefits without the higher premiums of traditional long-term care insurance or linked-benefit products. If you don’t need the chronic illness benefit, your beneficiary receives the full death benefit. Either way, the policy pays out.
Want to compare Corebridge’s living benefits with other carriers?
We’ll illustrate multiple options side by side.
Who Is Corebridge Best For?
| If You Need… | Corebridge Product | Our Take |
|---|---|---|
| Custom term length (not 10/15/20/30) | Select-a-Term | ✓ Strong recommendation — 18 durations is nearly unmatched |
| Term with pre-existing conditions | Select-a-Term with AU+ | ✓ Strong recommendation — competitive for diabetes, some heart conditions |
| Guaranteed lifetime death benefit | Secure Lifetime GUL 3 | ✓ Solid option — compare with Nationwide and Lincoln |
| IUL for cash value accumulation | Max Accumulator+ III | ✓ Competitive — also compare North American, Securian, Allianz |
| Chronic illness / living benefits | Accelerated Access Solution | ✓ Standout rider — income benefits without LTC premiums |
| Final expense (guaranteed issue) | Guaranteed Issue Whole Life | △ Adequate — also compare Transamerica, Mutual of Omaha |
| Participating whole life / IBC | N/A (non-participating only) | ✗ Not recommended — see mutual carriers |
| Top-tier customer service | — | ✗ Not a strength — consider Guardian, New York Life |
Beyond the Basics: Life Insurance as Financial Infrastructure
If you’re evaluating Corebridge’s products as part of a broader wealth-building strategy — not just coverage — the conversation goes beyond product features. How does your life insurance fit alongside debt strategy, tax planning, and long-term asset building? We help clients design an integrated approach using cash value life insurance as financial infrastructure. Start with a free consultation to explore how the pieces connect.
Frequently Asked Questions
Is Corebridge Financial the same as AIG?
Not exactly. Corebridge Financial was formerly AIG’s life insurance and retirement division, spun off as an independent public company in September 2022. AIG now retains approximately 10% ownership, with Nippon Life holding roughly 20%. The same insurance companies (American General Life, US Life of New York) still issue the policies. If you had an AIG or American General policy, your coverage is unchanged.
Is AIG/Corebridge a good life insurance company?
Corebridge has strong financial ratings (A from A.M. Best, A+ from S&P and Fitch) and a broad product lineup. Their term life insurance flexibility is nearly unmatched, and their IUL and GUL products are competitive. However, customer service is below industry average based on J.D. Power rankings (19th of 22 in 2025) and above-average NAIC complaint data for individual life insurance. The products are solid; the service experience may require patience.
What happened to my American General life insurance policy?
Nothing changed. American General Life Insurance Company is now a subsidiary of Corebridge Financial instead of AIG. Your coverage, premiums, beneficiaries, and policy terms remain exactly the same. The name on correspondence may change, but the underlying company and your policy are unchanged.
Does Corebridge require a medical exam?
It depends on the product. The AU+ accelerated underwriting program allows many term life applicants to skip the medical exam — over 60% of term applications qualify. Final expense and guaranteed issue products never require exams. IUL applicants between 18-59 seeking $2 million or less may also qualify for no-exam underwriting.
Why does Corebridge have an F rating on the BBB?
The F rating applies to Corebridge Financial (the parent entity) and stems from failing to respond to 28 complaints. Corebridge Direct (the consumer brand) separately holds an A+ with the BBB. This discrepancy likely reflects administrative challenges during the corporate restructuring. It’s worth monitoring but does not reflect on the financial stability of the underlying insurance companies.
Is Corebridge good for whole life insurance?
No. Corebridge’s whole life options are non-participating (no dividends) and limited to relatively small face amounts ($35,000 max for simplified issue, $25,000 for guaranteed issue). For participating whole life — especially for infinite banking or Volume-Based Banking — use a mutual carrier like Penn Mutual, MassMutual, or Guardian.
Conclusion
Key Considerations
Strengths: Industry-leading term life flexibility (18 durations to 35 years), competitive pricing especially for applicants with health conditions, strong GUL and IUL options, standout Accelerated Access Solution for chronic illness protection, and massive financial backing ($393B+ in assets).
Areas for Consideration: Customer service is consistently below industry average (J.D. Power 19th of 22). NAIC complaint data for individual life runs above expected levels. The BBB situation (F for parent, A+ for consumer brand) is messy. A.M. Best A (Excellent) is solid but one tier below A+ carriers. Whole life products are limited and non-participating.
Best For: Clients who need custom term lengths, competitive rates with pre-existing conditions, or guaranteed universal life for estate planning. Also strong for those wanting chronic illness living benefits without traditional LTC premiums. Work with an independent agent for the best experience.
Corebridge is a carrier we use regularly for the right situations — particularly custom term lengths and competitive rates for applicants with health conditions. But it’s not a carrier we’d recommend blindly. The customer service data is real, and for permanent policies with a 30-40+ year time horizon, the service relationship matters as much as the product design.
The key is matching the right product to the right need, and that’s exactly what an independent agent can help you evaluate across multiple carriers.
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14 comments
Nick Dube
Can I buy an IUL with IAG but am based in the UK
Insurance&Estates
Hi Nick,
I recommend that you reach out to our non us resident insurance pro Jason Herring by emailing jason@insuranceandestates.com.
Best,
Steve Gibbs for I&E
Steven Gibbs is a licensed insurance agent, and the following agent
license numbers of Steven Gibbs are provided as required by state law:
Resident License; AZ agent #17508301,
Non-resident Licenses: TX agent #2273189, CA agent #0K10610,
LA agent #769583, MA agent #2049963, MN agent #40563357,
UT agent #655544.
Lee White
Hello. I’m interested in an IUL policy for myself and my daughter. Thanks!
Insurance&Estates
We sent your information over to our IUL expert Jason Herring. You can also reach him by emailing jason@insuranceandestates.com to request a call if you haven’t already connected with him.
Best,
Steve Gibbs for I&E
Steven Gibbs is a licensed insurance agent, and the following agent
license numbers of Steven Gibbs are provided as required by state law:
Resident License; AZ agent #17508301,
Non-resident Licenses: TX agent #2273189, CA agent #0K10610,
LA agent #769583, MA agent #2049963, MN agent #40563357,
UT agent #655544.
Joey Simmons
I’m interested in exploring an IUL. I would like to talk with someone about it.
Insurance&Estates
Hi Joey, and thanks for connecting. If you haven’t already, go ahead and email our IUL expert Jason Herring at jason@insuranceandestates.com to request a 1-1 phone consultation.
Best, Steve Gibbs for I&E
Steven Gibbs is a licensed insurance agent, and the following agent
license numbers of Steven Gibbs are provided as required by state law:
Resident License; AZ agent #17508301,
Non-resident Licenses: TX agent #2273189, CA agent #0K10610,
LA agent #769583, MA agent #2049963, MN agent #40563357,
UT agent #655544.
Mary E Fernando
I am interested in exploring an IUL policy. I’m not sure where to start.
Insurance&Estates
Hi Mary, if our IUL expert Jason Herring hasn’t already reached out to you, go ahead and request a call with him at jason@insuranceandestates.com.
Best, Steve Gibbs for I&E
PAMELA CREIGHTON
I do not see cancer policy on your site.
Insurance&Estates
Hi Pamela, thanks for commenting. If you need this or any kind of coverage, best to send a private e-mail to barry@insuranceandestates.com.
Best, I&E
Clara Ketner
I would like something mailed to be about this insurance policy. Clara Ketner
Insurance&Estates
Hello Clara, it appears that you’re looking for an insurance company. Sometimes folks confuse us with the company, so please check your policy and make sure you’re calling the company directly.
Best, I&E
Stephen Franklin
I would like to purchase an IUL for myself, my daughter and mother
Steven Gibbs
Hello Stephen,
We forwarded your request to our IUL expert, Pro Client Guide, Jason Herring, so please watch for an email from him. You can also reach out to him directly to request a call by emailing jason@insuranceandestates.com.
Best, I&E Pro Team